Privacy Policy

This Privacy Policy explains how Agency ("we", "us", or "our") collects, uses, and protects information about you when you use our website and services. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of personal information:

• Contact information — name, email address, phone number, and company name when you fill in a contact form or book a consultation.
• Usage data — pages visited, time spent on the site, and referring URLs collected automatically via cookies and analytics tools.
• Communications — any information you share with us via email or through our website forms.
• Business data — information about your business operations that you voluntarily share as part of a project engagement.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide our services.
• Send you relevant updates about your project or our services (with your consent).
• Improve and optimise our website using aggregated, anonymised analytics.
• Comply with legal obligations and protect our legitimate business interests.

We will never sell your personal data to third parties or use it for purposes beyond those stated here without your explicit consent.

3. Data Storage & Security

Your data is stored securely using industry-standard encryption. We use reputable third-party services (such as email and form providers) that are also GDPR-compliant. We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law.

All data transfers use encrypted connections (HTTPS/TLS). We do not transfer your data outside the UK or European Economic Area without ensuring adequate protections are in place.

4. Cookies

Our website uses cookies to understand how visitors interact with our content and to improve your experience. You can control cookies through your browser settings. Disabling cookies may affect some functionality of the site.

5. Your Rights

Under UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — ask us to correct inaccurate or incomplete data.
• Erasure — request that we delete your personal data, subject to legal obligations.
• Restriction — ask us to limit how we process your data in certain circumstances.
• Objection — object to our processing of your data where we rely on legitimate interests.
• Portability — receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us using the details below. We will respond within 30 days.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before sharing any personal information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: